Precision. Trust. Acceleration.
How Fullstory Cut Planning Time and Delighted Their Sales Team with Automated Territory Design

Kevin Davis
Author
June 6, 2025
Fullstory, a leading behavioral data platform, faced increasing challenges with their territory planning process as they scaled. With approximately 150 people across their go-to-market organization, their manual approach to territory design had become unsustainable, creating inefficiencies and potential inequities across their sales teams.
Fullstory implemented BoogieBoard to transform their manual, spreadsheet-based approach to territory planning. The implementation led to more efficient, fair, and transparent territory designs. Working with BoogieBoard delighted the sales team while significantly reducing planning efforts. Common territory adjustments that previously took hours were now completed with "just a click of a button."
"For the first time, territory carving felt like a strategic advantage, not a necessary evil. My team walked away with clarity and confidence, and that's invaluable."
Fullstory's territory planning process had historically been "more art than science," relying heavily on manual spreadsheet work. This created significant challenges:
Fullstory implemented BoogieBoard's automated territory design platform to transform their planning process:
...with just the click of a button, you can see instantaneously what is the equitability across your different reps
Fullstory struggled to create equitable territories across their complex global organization:
BoogieBoard enabled Fullstory to create truly balanced territories across their global organization:
Fullstory needed to ensure that account hierarchies were maintained across territories:
BoogieBoard quickly implemented a solution to handle Fullstory's complex hierarchy requirements:
"Parent-child accounts and account hierarchies have always been a challenge. Those are just hard to implement in a spreadsheet."
Territory assignments were often met with skepticism from sales teams:
BoogieBoard created unprecedented transparency in the territory planning process:
"For the first time, territory carving felt like a strategic advantage, not a necessary evil."
BoogieBoard has become an integral part of Fullstory's planning process, delivering ongoing benefits:
"I would describe BoogieBoard as a highly tailorable recommendation engine for your sales team in terms of their territory. You're able to put in exactly what you would like to see from an equitability and design standpoint and territory, and BoogieBoard gives you that ability to see that in real time and then iterate on that process."
Take action now to transform your territory planning process with BoogieBoard's innovative solutions.